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Kuaave

Created outlook.com account within last 2 weeks, can get messages, can NOT send messages, have looked for solutions here and on internet, no luck.

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  • Mbohovái ipaháva tfone20bn-3

Can not send emails to a newly created outlook.com (free) account. Have tried dozens of different settings, approaches.

My current setup:

 - windows 10
 - thunderbird 140.8.0esr (64-bit),  numerous previous versions also do not work
 - outlook.com (free) account mail provider
 - POP3 enabled (tried IMAP enabling also) on outlook.com account
 - no 2FA or 2FA enabled on outlook.com account, no difference
 - outlook.com web access works fine
 - followed instructions in mozilla support article Microsoft OAuth Authentication and Thunderbird in 2024 
      (https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202)
 - have done a fresh install on a new machine without an existing profile.
 - have tried various microsoft servers, have tried oauth2, normal password
 - thunderbird account creation works just fine.
 - server settings and SMTP settings match as recommended by support article noted above
    SMTP server settings
        server name: smtp-mail.outlook.com  
        port: 587
        connection: STARTTLS
        authentication: OAUTH2
        user:  xxxxxxxx@outlook.com

symptoms:

 - receiving(downloading) emails works fine.
 - sending emails fails with following messages
     Login to server smtp-mail.outlook.com with username  xxxxxx@outlook.com    failed    followed by 
           Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 
             'Authentication method' in 'Account Settings | Outgoing server (SMTP)'

Many people seem to be having this issue with no resolution.

Please help.

Can not send emails to a newly created outlook.com (free) account. Have tried dozens of different settings, approaches. My current setup: - windows 10 - thunderbird 140.8.0esr (64-bit), numerous previous versions also do not work - outlook.com (free) account mail provider - POP3 enabled (tried IMAP enabling also) on outlook.com account - no 2FA or 2FA enabled on outlook.com account, no difference - outlook.com web access works fine - followed instructions in mozilla support article Microsoft OAuth Authentication and Thunderbird in 2024 (https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202) - have done a fresh install on a new machine without an existing profile. - have tried various microsoft servers, have tried oauth2, normal password - thunderbird account creation works just fine. - server settings and SMTP settings match as recommended by support article noted above SMTP server settings server name: smtp-mail.outlook.com port: 587 connection: STARTTLS authentication: OAUTH2 user: xxxxxxxx@outlook.com symptoms: - receiving(downloading) emails works fine. - sending emails fails with following messages Login to server smtp-mail.outlook.com with username xxxxxx@outlook.com failed followed by Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)' Many people seem to be having this issue with no resolution. Please help.

Opaite Mbohovái (2)

david,

tried smtp.office365.com and several other URLs without success.

There is contradictory info on whether a free outlook account allows SMTP. Any one have any insight on this?

There is also info indicating that commercial and student accounts need admin enabling of SMTP. Any one know if free outlook.com accounts need some sort of admin enabling?

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