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How to move Thunderbird 140 from Windows 10 to Windows 11 computer

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How can I move Thunderbird 140 from Windows 10 to Windows 11 computer? The latest Thunderbird download is 143. But it doesn't recognize my copied profiles, in folders /Local and /Roaming. I have edited the profiles.ini to only see the one profile that I copied.

I migrated from Win10 (v140 ESR 32-bit) to Win11 (v143 64-bit). I copied both /Local and /Roaming folders. Thunderbird keeps showing “Account Setup.” profiles.ini contains two [Install...] blocks and I already removed them.

Can you help reset the install hash or rebuild the installs.ini file live with me? — that was a suggestion from a tech at JustAnswer.com

Thank you.

How can I move Thunderbird 140 from Windows 10 to Windows 11 computer? The latest Thunderbird download is 143. But it doesn't recognize my copied profiles, in folders /Local and /Roaming. I have edited the profiles.ini to only see the one profile that I copied. I migrated from Win10 (v140 ESR 32-bit) to Win11 (v143 64-bit). I copied both /Local and /Roaming folders. Thunderbird keeps showing “Account Setup.” profiles.ini contains two [Install...] blocks and I already removed them. Can you help reset the install hash or rebuild the installs.ini file live with me? — that was a suggestion from a tech at JustAnswer.com Thank you.

Opaite Mbohovái (2)

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Here is the link for moving a profile in Windows when installed in default location:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

here is the info in brief steps:

  1. ensure thunderbird is NOT running on old machine
  2. enter %appdata% in search window on task bar and press Enter key
  3. this should open windows file explorer in Appdata\roaming folder
  4. highlight the Thunderbird folder and copy to external media
  5. ensure thunderbird is installed on second computer, started once and NOT running
  6. enter %appdata% in search window on task bar and press Enter key
  7. you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
  8. start thunderbird and all should be there

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Thank you for the reply. These are the steps that I have taken, multiple times. The install version that I can download to the destination computer is version 143, but the source computer has version 140.4.

When I open Thunderbird on the destination computer, it says "You have launched an older version of Thunderbird". Even when I downloaded the 140.4esr version, it still doesn't work. It keeps creating a new profile folder, but not opening the existing profile. Any help is appreciated. Thank you.

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