Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave
Ko téma oñeñongatúma. Ejapo porandu pyahu eikotevẽramo pytyvõ.
Ñongatupyre

re: Unable to opt out of Studies

Firefox iOS peg̃uarã Ñemboheko
Denys replied Ojapo 1 ary
93
93

I'm opted in to studies, but unable to toggle the switch to opt-out because it is "grayed out" (screenshot attached).

Cannot find any studies-related solution in existing community Q&A except for one that says to toggle the switch to opt out, which isn't an option for me.

Thanks in advance!

I'm opted in to studies, but unable to toggle the switch to opt-out because it is "grayed out" (screenshot attached). Cannot find any studies-related solution in existing community Q&A except for one that says to toggle the switch to opt out, which isn't an option for me. Thanks in advance!
Mba’erechaha japyhypyre oñondivegua

Opaite Mbohovái (1)

Denys
Denys
  • Mboguataha
  • 10 oipytyvõvéva

Hello,

The product team is aware of this bug.

As a workaround, try enabling "Send Technical and Interaction Data", then disabling "Install and Run Studies", and then disabling "Send Technical and Interaction Data" again.