Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave

Ko téma oñeñongatúma. Ejapo porandu pyahu eikotevẽramo pytyvõ.

unable to sign on

BjJb
BjJb

I am attempting to sign in using my new phone. I am accurately using the authorization code using the 3 codes you have sent. When signing in to this support, however,it succeeded. Have I also authorized this phone now?

I am attempting to sign in using my new phone. I am accurately using the authorization code using the 3 codes you have sent. When signing in to this support, however,it succeeded. Have I also authorized this phone now?

Opaite Mbohovái (2)

fzmuhammad456789
fzmuhammad456789

Yes, if you successfully signed in using the codes, your new phone is now authorized. You can confirm this in your account’s security or device settings.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

In Firefox for Android, if you tap the menu button and then Settings, what do you see at the top? If it has your user name, the browser should be connected for sync. If it says Sync and save your data / sign in, then the browser is not connected.