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Etsy pages will not load when Mozilla VPN is on; will load when it is off

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  • Mbohovái ipaháva MagsMoz

meadow_marsh
meadow_marsh
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I am using Mozilla VPN because I would like to use it all the time on the internet. However, I find that I cannot use it and access Etsy. The Etsy pages simply stay blank; nothing loads, there is no error message, the address of the page is in the browser, but it just does nothing at all. Refreshing the pages does not help; it simply still displays a blank white page. If I turn off Mozilla VPN the pages will load just fine. Is this a problem on Etsy's end, or something Mozilla can fix?

(I am using Firefox as my browser, on Windows)

I am using Mozilla VPN because I would like to use it all the time on the internet. However, I find that I cannot use it and access Etsy. The Etsy pages simply stay blank; nothing loads, there is no error message, the address of the page is in the browser, but it just does nothing at all. Refreshing the pages does not help; it simply still displays a blank white page. If I turn off Mozilla VPN the pages will load just fine. Is this a problem on Etsy's end, or something Mozilla can fix? (I am using Firefox as my browser, on Windows)

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MagsMoz
MagsMoz
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Hi there, thank you for posting on the forum!

Unfortunately, some websites and streaming services disallow usage of VPN and will block access if they detect you’re using one. There’s no current workaround for this as it’s a decision made on their end of things, not ours. It may be something we can look at working around in the future.

We are sorry for the inconvenience!