Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave
Ko téma oñeñongatúma. Ejapo porandu pyahu eikotevẽramo pytyvõ.
Ñongatupyre

computer blocked on Foxfire

Firefox Apañuái ñemoĩporã
FredMcD ombohovái
leond7102
leond7102

I have a statement on Mozilla that my computer has been blocked and I cannot access any controls on Foxfire, and I am instructed to call x-xxx-xxx-xxxx. What should I do?

I have a statement on Mozilla that my computer has been blocked and I cannot access any controls on Foxfire, and I am instructed to call x-xxx-xxx-xxxx. What should I do?

Moambuepyre cor-el rupive

Opaite Mbohovái (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

Please do not call that number - it is a scam. Mozilla does not provide support over the phone.

This article has some very useful tips and guidance: https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams

FredMcD
FredMcD

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.