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Unresponsive script/slowness when deleting emails or moving messages between folders. [win10]

  • 12 Mbohovái
  • 2 oguereko ko apañuãi
  • 58 Hecha
  • Mbohovái ipaháva Wayne Mery

jeporavorãve

As of the last few weeks when Thunderbird asked me if I wanted to start condensing files I've had a lot of issues with Thunderbird crashing when deleting multiple emails and running rather slow when moving between folders.

The Unresponsive script message is below.

"A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://messenger/content/multimessageview.js:408"

As of the last few weeks when Thunderbird asked me if I wanted to start condensing files I've had a lot of issues with Thunderbird crashing when deleting multiple emails and running rather slow when moving between folders. The Unresponsive script message is below. "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://messenger/content/multimessageview.js:408"

Moambuepyre Wayne Mery rupive

Ñemoĩporã poravopyre

Just to follow up I found this article yesterday and it fixed my issue. https://scottiestech.info/2013/07/05/quick-fix-thunderbird-hangs-when-deleting-any-message/

After repairing the folder, deleting the messages, and then compacting again I'm not getting any hangups.

Hope this helps someone.

Emoñe’ẽ ko mbohavái ejeregua reheve 👍 0

Opaite Mbohovái (12)

jeporavorãve

Please start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let me know results.

jeporavorãve

Edited

I rebooted in safe mode and everything went smooth like butter and I didn't need to disable any addons. I also wasn't in safe mode - networking enabled.

So whats the issue then?

Moambuepyre rshawokc rupive

jeporavorãve

Wayne Mery said

Please start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird Does problem go away? Please reply to let me know results.

Any update Wayne?

Moambuepyre rshawokc rupive

jeporavorãve

rshawokc said

Edited I rebooted in safe mode and everything went smooth like butter and I didn't need to disable any addons. I also wasn't in safe mode - networking enabled. So whats the issue then?

Unknown.

Sounds like all is well - be happy. :)

If all is not well, please explain more clearly.

jeporavorãve

Im still having the issue when Im not in safe mode. When I rebooted in safe mode it worked fine. When I went back to normal I was still having the issue.

jeporavorãve

Then I misunderstood you. If it is

  • good in WINDOWS safe mode
  • bad when not in WINDOWS safe mode

Then check items stated in #3 at https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems

If it was thunderbird safe mode then check the items stated in #2

Please post your results

jeporavorãve

How do I "DELETE the Thunderbird PROGRAM directory (not data directory),"?

I can't seem to find this in my directory.

Moambuepyre rshawokc rupive

jeporavorãve

I've tried finding reference material but I can't seem to find how to delete the program data. I deleted via Program files x86 but I'm not sure that's the right place.

jeporavorãve

rshawokc said

I've tried finding reference material but I can't seem to find how to delete the program data. I deleted via Program files x86 but I'm not sure that's the right place.

I am sure that is the ONLY place you could find it. And it is the correct location.

jeporavorãve

Well, that didn't fix the problem, unfortunately. I've been receiving the messages on my home computer about consolidating folders which caused this mess but I ignore it.

jeporavorãve

Ñemoĩporã poravopyre

Just to follow up I found this article yesterday and it fixed my issue. https://scottiestech.info/2013/07/05/quick-fix-thunderbird-hangs-when-deleting-any-message/

After repairing the folder, deleting the messages, and then compacting again I'm not getting any hangups.

Hope this helps someone.

jeporavorãve

Too bad the author of that article didn't simply say right+click the Trash folder and pick Empty Trash.