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Firefox crashes

  • 4 Mbohovái
  • 1 oguereko ko apañuái
  • 1 Hecha
  • Mbohovái ipaháva Farraday

Farraday
Farraday
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Firefox crashes even after testing in safe mode. Not able to access Firefox at all. I have a Mac OS X 10.8.5 . Here's the Crash ID: bp-abb6f3f9-d2f5-49cb-ac9d-1434b1180313

Firefox crashes even after testing in safe mode. Not able to access Firefox at all. I have a Mac OS X 10.8.5 . Here's the Crash ID: bp-abb6f3f9-d2f5-49cb-ac9d-1434b1180313

Ñemoĩporã poravopyre

try to uninstall trusteer rapport from your system then.

Emoñe’ẽ ko mbohavái ejeregua reheve 👍 1

Opaite Mbohovái (4)

philipp
philipp
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hi, this is probably caused by trusteer rapport on the crashing device: https://trusteer.secure.force.com/PKB/articles/FAQ/browser-crashes?l=en_US&lang=en_US

Farraday
Farraday Porandu apoha
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Hi Philipp, thanks for your reply. Unfortunately I can't access that link through Safari because my operating system needs to be updated. (I've been holding back on updating my system because I've heard some negative feedback on the latest Mac update.) Usually, I access those kinds of links through Firefox, thus my problem!

philipp
philipp
  • Moderator
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Ñemoĩporã poravopyre

try to uninstall trusteer rapport from your system then.

Farraday
Farraday Porandu apoha
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Thanks! That solved the problem.