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Kuaave

Ko téma oñeñongatúma. Ejapo porandu pyahu eikotevẽramo pytyvõ.

I can't restore my bookmarks from portable hard drive, why not?

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  • Mbohovái ipaháva JADickson

JADickson
JADickson
jeporavorãve

I backed up my bookmarks through "import and Backup" yesterday as my hard drive had a failure and was being replaced. I now have a new hard drive installed and am trying to restore the bookmarks from my portable drive, but I get "unable to process the backup file". It is a JSON file, bookmarks-2015-02-08.json. Have I now lost every single one of my bookmarks by trying to use the backup procedure? I no longer have access to the failed drive.

I backed up my bookmarks through "import and Backup" yesterday as my hard drive had a failure and was being replaced. I now have a new hard drive installed and am trying to restore the bookmarks from my portable drive, but I get "unable to process the backup file". It is a JSON file, bookmarks-2015-02-08.json. Have I now lost every single one of my bookmarks by trying to use the backup procedure? I no longer have access to the failed drive.

Ñemoĩporã poravopyre

Hi, I did try that unsuccessfully, but was able to get them restored by following the link from a previous ask (https://support.mozilla.org/en-US/questions/927611). Thanks for the reply.

Emoñe’ẽ ko mbohavái ejeregua reheve 👍 0

Opaite Mbohovái (2)

LostGod
LostGod
jeporavorãve

Have you tried copying it onto the desktop. Maybe it is encountering a problem when trying to import from a external drive.

JADickson
JADickson Porandu apoha
jeporavorãve

Ñemoĩporã poravopyre

Hi, I did try that unsuccessfully, but was able to get them restored by following the link from a previous ask (https://support.mozilla.org/en-US/questions/927611). Thanks for the reply.