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updated Firefox to 34, now fails to display bank logon web page

  • 4 Mbohovái
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  • Mbohovái ipaháva legend88
  • Ñongatupyre

Vicar
Vicar

Secure Connection Failed An error occurred during a connection to service.oneaccount.com. SSL peer rejected a handshake message for unacceptable content. (Error code: ssl_error_illegal_parameter_alert) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Is this a problem with the bank security certificate? I can log on via Safari and I could do it with Firefox at version 33.

Secure Connection Failed An error occurred during a connection to service.oneaccount.com. SSL peer rejected a handshake message for unacceptable content. (Error code: ssl_error_illegal_parameter_alert) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Is this a problem with the bank security certificate? I can log on via Safari and I could do it with Firefox at version 33.

Opaite Mbohovái (4)

cor-el
cor-el
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  • Top 10 Contributor

The service.oneaccount.com server only works properly with the insecure SSL3 protocol and not with TLS. That server needs to update their software and disable SSL3 and add support for TLS 1.1 and TLS 1.2

You should contact your bank and ask them to look into this.

legend88
legend88

Hi, I have this problem too.

I use this site daily so do I need to stop using Firefox or is there a workaround? I doubt the mighty Natwest/RBS will respond very quickly (If at all) to little me!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

You would have to enable SSL3 temporarily to access such a website.

Make sure to only do this when you need it to avoid making you vulnerable.

legend88
legend88

Thanks, I'll look at that.