Hi, I had some malware on my firefox, delta-home. I uninstalled and then reset firefox. When this didn't work I downloaded malwarebytes and went right through the add ons to remove any obvious problems. I then uninstalled, reinstalled and reset again. After this the page would open but every time I start up it would freeze and not respond. When I tried to reset it would crash. Here are the crash reports: Report ID Date Submitted bp-0154ff76-a208-426b-a407-bce4f2141121 21/11/2014 8:54 PM bp-bb568c90-601b-4eee-b1e0-01a572141121 21/11/2014 8:46 PM bp-c5584de9-471a-4f21-b825-b3f6a2141121 21/11/2014 8:05 PM I have gone through all the basic trouble shooting for crashes and firefox not responding; updates, viruses, re-installs, safe mode, PAC, creating a new place history, checking restore sessions. None have worked. I have been at this for 5 hours and am still unable to come up with any solution. If anyone can help. I would appreciate it greatly.