Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave

Ko téma oñeñongatúma. Ejapo porandu pyahu eikotevẽramo pytyvõ.

firefox won't open and displays error "/usr/lib64/firefox/firefox: symbol lookup error: /usr/lib64/firefox/libxul.so: undefined symbol : gdk_window_get_visual

  • 6 Mbohovái
  • 201 oguereko ko apañuãi
  • 199 Hecha
  • Mbohovái ipaháva rickard.von.essen
  • Ñongatupyre

CYeung
CYeung

Updated Firefox to 31.2 on RHEL6 - Red Hat Enterprise Linux Server release 6.0 (Santiago): [RHEL6-1 ~]$ rpm -qa firefox xulrunner nspr firefox-31.2.0-3.el6_6.x86_64 nspr-4.10.6-1.el6_5.x86_64 xulrunner-17.0.10-1.el6_4.x86_64

But when trying to launch firefox the following error is displayed: [RHEL6-1 ~]$ firefox /usr/lib64/firefox/firefox: symbol lookup error: /usr/lib64/firefox/libxul.so: undefined symbol: gdk_window_get_visual

I've tried removing and installing and always seem to get this error.

Any help is much appreciated!

Updated Firefox to 31.2 on RHEL6 - Red Hat Enterprise Linux Server release 6.0 (Santiago): [RHEL6-1 ~]$ rpm -qa firefox xulrunner nspr firefox-31.2.0-3.el6_6.x86_64 nspr-4.10.6-1.el6_5.x86_64 xulrunner-17.0.10-1.el6_4.x86_64 But when trying to launch firefox the following error is displayed: [RHEL6-1 ~]$ firefox /usr/lib64/firefox/firefox: symbol lookup error: /usr/lib64/firefox/libxul.so: undefined symbol: gdk_window_get_visual I've tried removing and installing and always seem to get this error. Any help is much appreciated!

Opaite Mbohovái (6)

jecampo
jecampo

I have the exact same problem. Help Please

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Does this also happen if you install the 32 bit Firefox version?

You can find the full version of the current Firefox 31.2.0 release in all languages and for all Operating Systems here:

netbf01
netbf01

Same problem under EL 6.5 32-bit version of the OS.

OS: Oracle Linux release 6.5 (Santiago) Installed: nspr-4.10.6-1.el6_5.i686 Installed: xulrunner-17.0.10-1.0.1.el6_4.i686 Installed: firefox-31.2.0-3.0.1.el6_6.i686

Had to revert back to firefox-31.1.0-5.0.1.el6_5.i686

James
James
  • Moderator
  • Top 10 Contributor

Cor-el was referring to the builds from https://www.mozilla.org/en-US/firefox/organizations/all/ and not the package builds from RH.

netbf01
netbf01

Yes, thank you. firefox from https://www.mozilla.org/en-US/firefox/organizations/all works fine.

rickard.von.essen
rickard.von.essen

RedHat provided firefox works if you update GTK2

Run: 

# yum update gtk2*

See (login required): https://access.redhat.com/solutions/1239853