Firefox Support Forum

Hey,

So the issue i have is when i'm trying to access my gmail accounts from Mozilla. Whenever i try to access my mailbox or gmail site in itself it transfers me to outlooks login. I assume there's some setting or similar that i'm missing that's causing the issue but i haven't been able to find it.

I've narrowed it down to not being any add-on since i only got few but none of them should affect anything email related in anyway shape or form. Also it works fine in Chrome which has been my go-to go around for the issue but honestly it's getting a bit annoying.

Any help would be greatly appreciated. Thanks in advance

I prefer using Firefox as my browser (have done so for years), but recently I have noticed inability to open some hints provided on my family trees on Ancestry.com

When I called Ancestry, they suggested I use a different browser (: - but when I did, I was able to open the hints Firefox won't open. What is the problem? I was also told that another Ancestry user had called in previously with the same problem. PLEASE fix this!

If it helps, I use Windows on an HP Envy laptop (have for some time - wasn't a problem before a month or so ago). Will I hear back from anyone as to when this might be addressed/fixed?

Title,

The option to switch languages is also not present in the right click menu (see attached image)

I'm really unsure how to figure this out so any advice would be greatly appreciated.

Thank you for your time.

Title,

The option to switch languages is also not present in the right click menu (see attached image)

I'm really unsure how to figure this out so any advice would be greatly appreciated.

Thank you for your time.

My laptop lost power mid-session and since then Firefox hangs after opening and becomes unresponsive. Can’t do anything on it. Troubleshoot mode does the same. Booted up my computer in safe mode, no change.

I’m guessing a reinstall would fix it but I had a bunch of tabs open that I’m really trying not to lose. And I didn’t have an account to save them, I’ll rectify that after this.

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app

instructions ive found on web are for everything except what i need thanks

So I'm having issues playing 4K videos fully on one YouTube channel: https://www.youtube.com/@ClearviewDriving

For some reason anything above 1080p gives me bad stuttering but on other channels videos don't stutter or freeze when playing 1440p or 4K quality.

Firefox is updated, I don't use Extensions other than Ad Blocker and I have that off on YouTube anyway. Seems strange that it'd only affect one specific channel.

I have a very good gaming PC too so the hardware isn't the issue.

Urgent Help Please as lost ALL EMAILS - I cannot get to post in Thunderbird: 1) I've now spent 4 hours, (from what was trying to sort a 'simple' problem on the server), as I couldn't send or receive any emails, as they think I've 6.5Gb of data on it, in spite of my deleting all my emails off it. So they allowed some extra space to temp sort it again. It's been an issue for about 3mths now. But I deleted everything just the other day having confirmed that was not deleting them off my laptop and that the previously lost emails 2 yrs ago weren't still on their server.

But now checked back on my email client Thunderbird, and I've no emails. They're all GONE bar the odd few I've put into folders (I stopped using folders years back as that lost all my emails way back then!), so I'd been keeping them all in the Inbox. Although I've a few old Inbox files with previous old old emails in so I can access them if I need to. But at least their there! But now again I've just lost everything. This is such a disaster.

Over the last 2yrs it's been going OK until today. Now it's LOST ALL MY EMAILS. I'm as per usual up to my eyes and have to travel this friday for meetings next week. The last thing I needed today was this. I've lost so much data and info in those emails it's doesn't bare thinking about. From show tickets that I need, medical info and data, to flight details to all sorts of crucial data. My ONLY saving grace is that anything I've replied to, I have a copy in the sent folder.

So Please Forgive this being in Firefox, as I can't even add it to Thunderbird help area!! I've had to reset my pw too just to sign in. Sadly right now it all feels so very upsetting I'm thinking I'll have to just have to start using another email client! If every 2 yrs I lose all my emails then this is just not acceptable. I hope you can move this to the Thunderbird threads. If you do please send me a link to it so I can try and find it.

What's so upsetting is had I saved the Inbox file when I saw the 13Gb file size, a bit eariler then, I think I could have saved them. I fear though that the remote server people deleted something, that was somehow still linked to my system and that's meant they've deleted my emails off my laptop too! Terrifying! (Perhaps that is what happened before back in '22. ???) I did look at a 'Sync' settings but not sure what they did so cancelled back out of them.

Running on Win 10 Pro 64Bit i7core 8Gb Ram Thunderbird 115.10.1 (64-bit)

Any and all help will be most gratefully received.

Sub issue to get help : 2) Error to Sumbit to Thunderbird: Sadly I've gone around and around your system saying Ask Question when nothing answers my query on the Thunderbird email questions. But when you click on Ask Question it just takes you back around the system again / Browse all Programs / re click on thunderbird/ reclick on Emails and back to list of FAQ's but nothing helps so click on Get Help and back around you go in a deja vu system.

I reset a computer, deleting all my files. I want to use, as I do elsewhere, Firefox as my browser. And though I signed into Firefox using my old credentials, none of my bookmarks are there. How do I complete this setup?

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck on infinite loading. Every website I visited the problem was there. I tried fixing it from the tips I found in the forum here but nothing seems to work. I was frustrated. Then I tried Brave browser and it was working. Please help me fix this problem. Thank you.

Hi All,

I would like the content area of my tabs moved up so that the box is filled with the actual tab color, without the white background, and also the text will be vertically centered. Right now, the text is dropping too close to the bottom of the tab.

Had this looking very nice in FF 88 with the same code, as you can see in the attached images, but it seems to render differently in FF 115 ESR and FF 125.

Below is some code I used to style the tabs, but the problem exists without this code as well.

I've also included some "tabs on bottom" code I'm using as well at the very bottom.

Would sure like to get those Classic Toolbar Buttons working again too (shown in the second image), but that will be a later request :)

Any help is appreciated.

Thanks!

/* Highlight non-selected tabs on mouseover */ .tabbrowser-tab:not([selected]):hover .tab-content {

  background-color: #dbe3eb !important;

}

1. TabsToolbar {

 -moz-box-ordinal-group: 3 !important;
 padding-top: 0 !important;
 padding-bottom: 0 !important;
 height: 25px !important;
 background-image: url("bkmr_back.gif") !important;
 border-top: 1px solid #afc0d2 !important;
 border-bottom: 1px solid #8698aa !important;

}

/* Background color of selected tab */ .tab-background[selected="true"] {

   background-attachment: none!important;
   background-image: none!important;
   background-color: #eef5fc !important;

}

/* Background color of non-selected tab */ tab-background:not([selected]) {

   color: #000000 !important;
   background-color: #c7d3e0 !important;

}

/* Border color & bold text for selected tab */

1. TabsToolbar .tabbrowser-tab[selected] {

   font-weight: 700 !important;
   color: #000 !important;
   border-top: 1px solid #8698aa !important;
   border-left: 1px solid #8698aa !important;
   border-right: 1px solid #8698aa !important;

}

/* Border color & normal text for non-selected tab */

1. TabsToolbar .tabbrowser-tab:not([selected]) {

   font-weight: 600 !important;
   color: #000 !important;
   border-top: 1px solid #afc0d2 !important;
   border-left: 1px solid #afc0d2 !important;
   border-right: 1px solid #afc0d2 !important;

}

/* -------------- TABS ON BOTTOM --------------- */ /* TABS: below nav-bar - updated for 89+ | 108+ | 113+ */

• |*:root {

 --tab-toolbar-navbar-overlap: 0px !important;
 --tab-min-height: 25px !important; /* adjust */
 --tab-min-width:  80px !important; /* adjust */

}

1. navigator-toolbox #TabsToolbar {

 position: absolute !important;
 bottom: 0;
 /* height: 27px !important; */
 height: 28px !important;
 width: 100vw !important;

}

/* navigator-toolbox - padding */

• |*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {

 position: relative !important; /*89+*/
 padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*adjust*/
 background-color: var(--toolbar-bgcolor) !important;

}

/* TABS: HEIGHT */

1. tabbrowser-tabs,
2. tabbrowser-arrowscrollbox,
3. tabbrowser-tabs .tabbrowser-tab {

 min-height: var(--tab-min-height) !important;
 max-height: var(--tab-min-height) !important;

}

.tab-stack {

 height: var(--tab-min-height) !important;

}

1. TabsToolbar {

 height: var(--tab-min-height) !important;
 margin-bottom: 0px !important;
 /* box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*optional*/
 /* background-color: var(--toolbar-bgcolor) !important; */
 color: var(--toolbar-color) !important;

}

/* drag space */ .titlebar-spacer[type="pre-tabs"], .titlebar-spacer[type="post-tabs"] {

 width: 40px;

}

/* Override vertical shifts when moving a tab */

1. navigator-toolbox[movingtab] > #titlebar > #TabsToolbar {

 padding-bottom: unset !important;

}

1. navigator-toolbox[movingtab] #tabbrowser-tabs {

 padding-bottom: unset !important;
 margin-bottom: unset !important;

}

1. navigator-toolbox[movingtab] > #nav-bar {

 margin-top: unset !important;

}

/* hide indicators and caption buttons */

1. TabsToolbar .private-browsing-indicator {display: none !important;}
2. TabsToolbar .accessibility-indicator {display: none !important;}
3. TabsToolbar .titlebar-buttonbox-container {display: none !important;}
4. TabsToolbar #window-controls {display: none !important;}

/* -------------- TABS ON BOTTOM --------------- */

I'm using Firefox 124.0.2 (64 bit) on Windows, and every few days I get the error about using an older version of Firefox, with Exit or Create New Profile options. I then run "firefox -allow-downgrade" from the command prompt and everything works fine... for a few days, when it happens all over again. This only started happening a couple of weeks ago, but it's getting really annoying. How do I stop it (short of using something like Waterfox or Brave).

Firefox 125.0.2 on Mac

When I press shift+cmd+D to bookmark all open tabs, instead of the links being saved to the designated folder, they are all saved to "Bookmarks Menu". The designated folder itself also appears with these links but it itself is empty.

I would expect shift+cmd+D to bookmark all links in the folder and the folder to appear in "Bookmarks Menu". This is what use to happen ages ago. I'm not sure what caused the change in behavior. Anyone have any ideas on fixing this?

I have accidentally end up with two FireFox accounts. I want to combine them, but I can't change either account to the other one because FireFox tells me that the replacement email/account is already in use. How do I get around this?

hi

i just got firefox setup just as i want so dont want to reset it. yes i have used arkenfox to beef up pivacy.

only problem is i assume fingerprint disabling has made the window size like tor browser.

is there a way via the shortcut to "c:\mozilla\firefox\firefox.exe" -height 1024 -width 1600

does not work

"c:\mozilla\firefox\firefox.exe" -height 1024 -width 1600 -P default

does not work

how do i fix this? using this method? as i would prefer to do this way

alternatively prefs.js / is there a way to do it there?

simple step by step instructions please

your time and help is appreciated.

thx

Everytime i try to watch a video it says it can't play or it just sits there buffering. Youtube works but only lower quality, but every other site i go on doesn't. Twitch won't load, other sites show Error Code: 102630. This is only a problem on my browser on my windows pc I have. On mobile the browser works great and has no problem showing videos so it a problem for my pc browser.. I've tried all of the steps, i've updated, i checked drm and even went into config to check there. But nothing works, it still can't load videos. I have version 125.0.3 and for me it's the latest one. I even turned off all of my add-ons to check if it works or not but nothing there either. It worked before, just now the latest two months it hasn't. What can I do in order for the videos to load? Thank you for your time.

I have Ubuntu 22.04 (on a Dell Optiplex 3000) with a minimal installation. I downloaded Firefox 125, removed the SNAP Firefox and installed this Firefox with no issue. I can run "firefox --kiosk" and Firefox runs in kiosk mode with no issue.

I have made some changes in the "about:config" part of Firefox. I have also made some changes to the Ubuntu keyboard shortcut list. There is only one user created on this system and I have configured Ubuntu to login this user automatically upon reboot.

However, if I setup Firefox --kiosk to start automatically (I use the gnome-session-properties application to achieve this) and then reboot, Firefox does run, but it does not appear on the screen. If I enter the "switch windows" keyboard shortcut (ALT-TAB), the Firefox kiosk appears.

So, is this something I can fix by changing the Firefox configuration, or is it an Ubuntu configuration change. If so, can anyone tell me what I should do, or have an idea how to debug this?