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Why Search does not see 300+ emails in my inbox. Repair and indexing have been tried.

  • 8 respostas
  • 4 have this problem
  • 2 views
  • Last reply by Drummernaut

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I have over 1000 emails from a particular email address over the years and I can only find around 400 with the Global search. I can sort them in the inbox and sent by name select them and count shows over 500 for each but the do not show up in the cntrl+K search.

Along with repair and deleting the index file for rebuild, I have deleted the two .msf files for rebuild also.

I will also note I can not find any messages from before 2004. Which I think is the main problem.

I have over 1000 emails from a particular email address over the years and I can only find around 400 with the Global search. I can sort them in the inbox and sent by name select them and count shows over 500 for each but the do not show up in the cntrl+K search. Along with repair and deleting the index file for rebuild, I have deleted the two .msf files for rebuild also. I will also note I can not find any messages from before 2004. Which I think is the main problem.

Chosen solution

There is no or operator. Nor is "quoted text" included. that is the quoted email in a reply, only the new text is indexed.

So the issue is query syntax, not the index is my guess. Try Ctrl + Shift + F as a query tool. it does do or.

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All Replies (8)

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close Thunderbird delete the file global-messages-db.sqlite from your profile folder and restart Thunderbird.

Search will be incomplete until the file regenerates, this could take a day if you have huge mail folders and lots of them with a slow Anti virus.

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Maybe I should rephrased the post to "Repair and Re-indexing have been tried.

Deleting global-messages-db.sqlite was the first thing I tried. I watched it index and this did not fix the problem

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are these mails actually accessible on the local machine without a connection to the server? That they are not appearing indicates that the MBOX file containing them is damaged or the server being asked to search for IMAP mails is timing out or simply not listing the mails.

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This is POP. All my emails are on my local computer.

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So when you click on them they open... the questionable ones I mean.

Just how large on disk if the folder they are contained in? Right click the folder and select properties.

Is the location on the local machine or on removable media? USB hard disk thumb drive etc?

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This is on my hard disk. The main inbox is 176m the main sent is 116m. However, I have found some syntax oddity and the problem is I don't understand how to enter it.

All the emails I am looking for have -Debora Lastname- in them whether it is in the name of the email address, title or body. She has several different email address with her name in them so I would assume that if I searched Debora all the emails that have her name in them whether it is address, title or body it would come up. But this is not the case so far

These numbers are inbox and sent combined.

If I search using -Debora- I get 399. If I search using -Lastname- I get 399. If I search -Debora Lastname- I get 399. If I use -Deboraemail1@test.com- I get 877. If I use -Deboraemail2@test.com- I get 634.

Since the program is not consistently finding all things Debora I would need these Debora's combined somehow. I have not been able to find an -or- syntax or wildcard online for TB. All the wildcards or "" so far create -and- statements. I am hoping you have the syntax or wildcard I could use.

I would suggest that someone look over this global search and how it is conducted. It seems that one could easily miss an email that they need to include for a report.

Any help would be appreciated. I hope this all makes sense.

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Chosen Solution

There is no or operator. Nor is "quoted text" included. that is the quoted email in a reply, only the new text is indexed.

So the issue is query syntax, not the index is my guess. Try Ctrl + Shift + F as a query tool. it does do or.

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That will have to work. At least I can find them all except I can do only one folder at a time. Does not solve my problem of all searched emails in one view but they have a good start. Just needs a bit of tweaking.

The display of the global search was very nice. I could have shown/viewed all the information on one page if it could have found all the emails properly.

I hope they upgrade the Global and make it a little better.

Thanks for your help.

Eagerly waiting for an upgrade.