Once latest Firefox 24 version uploaded, some sites visited get pop up that Adobe Flash Player 11.8 r800 has stopped working
Once latest Firefox 24 version uploaded, some sites visited get pop up that Adobe Flash Player 11.8 r800 has stopped working. Have tried following and none work: - reinstalled latest Shockwave Flash software, uninstalled and reinstalled with clean wipes - downgraded Flash to previous version - disabled hardware acceleration Only when I disable Javascript in Firefox will the error stop but then no Flash application will work. This is clearly a Firefox issue with the latest version. The previous version was using the latest Flash and there was no issue. Below you will see I am using older version of Flash as I was testing previous, but same issue when I go the latest verison. Please fix in an update.
All Replies (3)
Does it crash?
- Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
- Copy the 5 or more most recent crash ID's that you see in the crash report window and paste them into your response here.
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
Thank you for getting back. I did not try sending you the report because the problem has stopped for now. Even after I posted the trouble I kept trying to fix it. So far I have made it go away and this is what I have done after I had tried all the previous steps mentioned: - moved after clean uninstall of Flash back one version - installed old version (problem with Flash/Firefox continued) - decided to re-upgrade back to latest version (problem with Flash/Firefox stopped)
Why this is working I do not know specifically know. It seems that when Firefox upgraded to 24.0 it did so over the latest Flash version, but for some reason for this issue to go away it needs Firefox to first upgrade over the previous version of Flash and then allow Flash to be upgraded.
For 24 hours (including with reboot of my system and visits to the sites that were using Flash) it is stable. Fingers crossed. I will keep this open for now.
Well that solution failed ... lasted for almost a day. The crashing of Flash is back.
You asked for the last crash reports IDs. Here they are:
Report ID Date Submitted bp-74a2105f-95b2-44c6-a3ce-6080a2130922 9/22/2013 6:30 PM 2b1418a2-9130-41b8-ad45-7b0c7c5799fa 9/22/2013 6:28 PM 3f669215-e63b-4a80-b926-a7af6caadff3 9/22/2013 6:28 PM d1260e01-29ff-4b9e-8d84-f46347854883 9/22/2013 6:28 PM ee94ddb7-c130-4be5-826a-27864fd9dc5f 9/22/2013 6:28 PM 0e439cc8-7726-45b1-9592-0e0f60813487 9/22/2013 6:27 PM e0f26c40-3a64-4144-830e-2e426b69d0ae 9/21/2013 10:58 AM 50260dbf-fff7-4518-a913-cae470b35275 9/21/2013 10:06 AM 3abb5866-549c-4914-875a-ea8002ebdf9a 9/21/2013 9:17 AM 4631361e-586e-40b2-be27-6ee0f285c6ba 9/21/2013 9:17 AM ac1ab223-72c6-4a70-83f0-9605176692fb 9/21/2013 9:16 AM e10631f5-73f2-4abc-8e1d-f2435485692f 9/21/2013 8:55 AM c2170bae-9fcf-40b3-9bc3-fd50f30435c8 9/21/2013 8:55 AM a4b84ae5-df28-4b04-890a-385063f4d64f 9/21/2013 8:55 AM d259a5fb-816f-450d-8e69-5609dbb3cfd9 9/21/2013 8:55 AM 5533b8b3-c142-4f6c-a03d-c946fb8f8e7b 9/21/2013 8:55 AM 9f2d0ec1-8ca2-4aff-ab9c-fb9ad7c4fc89 9/21/2013 8:55 AM 53359919-dcae-48fe-acdd-108b77902995 9/21/2013 8:55 AM 0b9d01c2-5e18-49d3-a60d-f1aea2b2c5c5 9/21/2013 8:54 AM 5bcbe7f2-a84a-44c7-9a92-ae690867cbf5 9/21/2013 8:54 AM d1ff341e-1a09-47fa-8163-3e38305900a3 9/21/2013 8:54 AM 02ed03f0-fc38-407a-a6a4-dee9760bd6c1 9/21/2013 8:51 AM bf5bf7b3-6b32-40d0-beff-5073a778c1cb 9/21/2013 8:51 AM 4c05ed25-2b7a-4629-baa7-ae53492a0615 9/21/2013 8:50 AM 308d29da-4ee2-4c64-9c2e-0c7e1b3cce4a 9/21/2013 6:34 AM 0c88a307-5188-4552-ad0d-f8e43b92d5be 9/20/2013 8:21 PM 970d729c-3983-4e54-84dd-5b7480cdc98a 9/20/2013 8:06 PM 99249e90-50aa-49a1-90ce-3e265be8f12d 9/20/2013 8:06 PM 01e6da16-62a2-4831-8a4d-dfbdab902960 9/20/2013 8:06 PM 00915b0d-a2d3-4064-bc71-bb057d3ccd07 9/20/2013 8:05 PM 807a7067-26b4-4d81-b7de-741cbd7e61b1 9/20/2013 8:05 PM 42183f5a-1dad-4ba6-a5b9-0fdd7908e7d4 9/20/2013 8:05 PM 94ec2c84-9682-4c2e-8e65-8a6c543f641f 9/20/2013 8:05 PM cf49a900-8d4f-42e7-857b-1b0ed3e6fb63 9/20/2013 8:05 PM 096985f6-3891-4e07-9a76-8f83fbe2ae4c 9/20/2013 8:05 PM 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