Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Text is being distorted

  • 51 respostas
  • 216 have this problem
  • 1 view
  • Last reply by mandLon

more options

More and more frequently, when I open a web page, the text is distorted. If I place another window over the text or highlight it, the distortion disappears. If I scroll the web page, the distortion scrolls with the text.

I've attached an image. Does anyone know what this is or how I can fix it?

More and more frequently, when I open a web page, the text is distorted. If I place another window over the text or highlight it, the distortion disappears. If I scroll the web page, the distortion scrolls with the text. I've attached an image. Does anyone know what this is or how I can fix it?

Avallon modificouno o

Chosen solution

Try to disable hardware acceleration in Firefox.

Try to update the graphic display driver.

Ler a resposta no contexto 👍 45

All Replies (20)

more options

Added an image.

Avallon modificouno o

more options

Added a second image

Avallon modificouno o

more options

I have the exact same problem. I get it a lot when I am scrolling the page. I uploaded a pic of this site where the distortions are pretty strong. The more I scroll back and forth the worse it gets. Once the distorted text is highlighted they disappear but yeah... that's hardly a solution.

Got Windows 7 x64, ATI Radeon 3870 HD, Firefox version 20.0.

more options

I just noticed, on youtube when I move the cursor over the video links, the text of other video links will randomly distort. This seems to cause the distortions more "reliable" even.

First pic is where the text is ok, 2nd pic is where I just moved the cursor down the links and then up again.

more options

While I have exactly the same problem I've discovered that it only happens when I run fullscreen. The same page is fine when I switch to a smaller screen and immediately returns when switching back to fullscreen. It also seems to come and go as I scroll down the page. It happens on all pages regardless of typeface of layout. Mozilla needs to fix this ASAP!

more options

What all of these people said. I have the exact same problems and it started after the latest Firefox update.

more options

Chosen Solution

Try to disable hardware acceleration in Firefox.

Try to update the graphic display driver.

more options

Cor-el, it's my work PC that's having the issue, so I'll have to try that on Monday. Thank you for the suggestion.

more options

Updating my display driver worked for me so far. Turning hardware acceleration off before I updated the driver worked for me as well. Thanks cor-el <3 ^^

Vyress modificouno o

more options

It should not be up to us to suddenly have to update drivers, etc. Everything was fine on my system until Firefox upgraded to 19. My drivers and all software are already up to date. This is a BUG, simple as that!

more options

I have this problem also, on an AMD system with windows 7 x64 and radeon 4350 graphics. It appeared immediately after installing the Win7 64 platform update KB2670838 on Feb 26 not the Firefox 19 update a few days earlier, although it only affects Firefox. My drivers were up to date, but turning off hardware acceleration fixed it.

vankuvr modificouno o

more options

You're right! I have a similar setup: Win 7 Pro 64, AMD Radeon HD4650. I turned off hardware acceleration and the problem went away. Note, as I mentioned before that the problem, at least for me, only occurs when running anything other than full screen. In full screen it's fine even with acceleration on. Thanks for the advice.

more options

Hey, I was trying to find a solution, but for the past week my firefox is doing something weird with fonts, I didn't see any errors on images yet. I downloaded AMD Vision Control Center, but I don't know anything about it :( The problem is happening even when I'm writing right now. Here is screen:

Please tell me what to do (I already unchecked acceleration, didn't help). roxy

more options

Thank you.

Problem solved.

more options

Both suggestions--turning off hardware acceleration (HA) and updating driver--worked. After turning off HA, the problem resolved. I then checked for an updated display driver via Windows 7, which found one. After updating the driver, I turned HA back on and the text distortion seems to have stopped.

Still puzzled, though, about why only Firefox 19.0 was affected; no other browser (Chrome/IE) or local application was affected. Anyone know what changed with v19.0 to cause this issue to arise?

more options

roxcafe,

Try updating your display driver. In Windows 7 (the process may be similar for other versions of Windows), go to Control Panel > Device Manager > Display Adapter. Right-click on your adapter, then click on "Update Driver Software." Click on "Search automatically for updated driver software." Windows will determine whether your driver software has been updated and will install it automatically.

This method is conservative in that it will only install a version virtually guaranteed to be compatible with your PC. Alternatively, go to your PC's manufacturer's website and search for updates there.

IF you cannot find a suitable updated driver, stick with shutting off Hardware Acceleration in Firefox 19.0 as described in cor-el's 3/1/2013 post (first bullet).

DrBB01 modificouno o

more options

Thanks very much for your answer DrBB01. I have ATI Mobility Radeon HD 4200 Series, updating it now, let you know if this works asap.

more options

It helped! I updated my driver and it's all good, thx DrBB01!

more options

I'm glad it worked!

more options

I have the same problem - SAMSUNG r720 Screen Size 17.30 (resolution: 1600 x 900 pixels), Windows 7 32 bit, Radeon HD 4650 with latest drivers. I am running FireFox v19.0.2.

  1. 1
  2. 2
  3. 3