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I am not able to use chat on my yahoo mail page, I know this is a firefox issue because I can use it on another browser, IE. Do you have a suggestion for me?

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  • Last reply by annamw

annamw
annamw
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Just recently, I have been unable to use the chat feature on my yahoo page. When I receive a message I see that I have it, however that chat box doesn't come up for me to read the message and I cannot send a message.

Just recently, I have been unable to use the chat feature on my yahoo page. When I receive a message I see that I have it, however that chat box doesn't come up for me to read the message and I cannot send a message.

Chosen solution

A workaround to to try and get chat to work.

STR: 1. Go into your Yahoo Messenger Options - Change the Window in the dropdown to Tab and press OK. 2. Then go back and switch it to small window and press OK.

Then chat should work.

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James
James
  • Top 25 Contributor
  • Moderator
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Chosen Solution

A workaround to to try and get chat to work.

STR: 1. Go into your Yahoo Messenger Options - Change the Window in the dropdown to Tab and press OK. 2. Then go back and switch it to small window and press OK.

Then chat should work.

annamw
annamw Question owner
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Thanks James, this did solve my problem. Now, do you know what may have caused the problem so it doesn't happen again?