Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

my website www.stockshooter.com won't load using firefox or safari on my mac nor my wife's but at the library loads fine?

  • 3 respostas
  • 1 has this problem
  • 11 views
  • Last reply by timg

timg
timg
more options

all 3 of my macs using leopard on 2 and snow leopard on 1 will not load my website but it loads and works fine at the library computer. Bizarre. All other websites on our macs seem to work just fine. Only this single one.

all 3 of my macs using leopard on 2 and snow leopard on 1 will not load my website but it loads and works fine at the library computer. Bizarre. All other websites on our macs seem to work just fine. Only this single one.

All Replies (3)

rbillings
rbillings
more options

Hi timg-

Here is a Support article detailing how to troubleshoot when Firefox does not load particular websites:

Websites show a spinning wheel and never finish loading

Hope that helps.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
timg
timg Question owner
more options

Have solved the problem now. The company hosting my website had somehow put a block on the ip address I was using via my router and had put it in a group of "known bad addresses". They have now removed address from this list so now works fine. Phew!