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cant access some pages on website that I use all the time

  • 3 respostas
  • 1 has this problem
  • 6 views
  • Last reply by pattybingz

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I have to use the same website all the time for my job. On one computer, I can no longer use the website. I can log in. That will always put into my inbox. I then use the drop box to access my hotbox where all my patient visits are listed. When I click on hot box or any thing other then the inbox, I am taken back to the log in page. This is not happening on the computer that I am using this moment, only the one computer. I want to use it because it is used to me and gives me options in many of the places so that I do not have to type out all answers all the time. I have removed the cookies and restarted the computer after that and no good luck

I have to use the same website all the time for my job. On one computer, I can no longer use the website. I can log in. That will always put into my inbox. I then use the drop box to access my hotbox where all my patient visits are listed. When I click on hot box or any thing other then the inbox, I am taken back to the log in page. This is not happening on the computer that I am using this moment, only the one computer. I want to use it because it is used to me and gives me options in many of the places so that I do not have to type out all answers all the time. I have removed the cookies and restarted the computer after that and no good luck

All Replies (3)

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Thank you very much for the reply. I am just now going to try it all out.

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I finally had to uninstall and re install