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Lost all data (history, bookmarks, logins), (maybe it´s problem caused by automatic update)

  • 2 respostas
  • 1 has this problem
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  • Last reply by FredMcD

lubik92
lubik92
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Hi, 

              I have problem with mi web browser (Mozilla). I start PC and browser before 10 minutes and i figured that deleted all my history, bookmarks, all remembered logins (names, passwords), and just everything. It looks like I have installed a brand new web browser. I think it will be some new update or something like that.

Thank you for your help.

Hi, I have problem with mi web browser (Mozilla). I start PC and browser before 10 minutes and i figured that deleted all my history, bookmarks, all remembered logins (names, passwords), and just everything. It looks like I have installed a brand new web browser. I think it will be some new update or something like that. Thank you for your help.
Capturas de pantalla anexas

All Replies (2)

FredMcD
FredMcD
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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.