Thunderbird Not Recognizing Changes to Password Manager
First I'd like to thank all of you volunteering to help answer these questions and your work in general on open source software. I'm a dedicated longtime Thunderbird/Firefox user and deeply appreciate it.
68.12.0 (32-bit) Windows 10
Here is my issue. Some time ago, (post upgrade to 68 I believe) Thunderbird began asking me for the password to my CalDav account at the beginning of each session. It also does not ask me if I want to remember it in any way. However, the entry does exist in the password manager and it is the right pw. It was not inconvenient enough to research at the time so I didn't look into it. But now that I am going through a regularly scheduled password change on all of my accounts, I've discovered that it wasn't just a CalDav issue, but effects any password I change.
So I have to enter each password of each account that I've changed upon booting up a new session. In looking at the password manager, I noticed there aren't any new entries since mid-2019 (which isn't surprising because I'm not offered the option of saving the password when I enter it). So I manually updated one of my standard imap accounts that I changed in the password manager, rebooted, and Thunderbird still asked for the password, as if it wasn't recognizing the password manager at all. To test, I deleted the entry in password manager and restarted the program. It asked for the password for that account again, but no option to save it. Now that account doesn't exist in the password manager at all.
Some other details: I am using the "master password" option. Also have Lightning 68.12 installed.
Thank you in advance for any assistance you can provide!
Chosen solution
I would erase all passwords, accounts and master, by deleting or renaming key4.db, logins.json, cert9.db and pkcs11.txt from the profile folder, with TB closed, restart TB, and see if passwords are saved.
http://kb.mozillazine.org/Password_not_remembered_-_Thunderbird
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Chosen Solution
I would erase all passwords, accounts and master, by deleting or renaming key4.db, logins.json, cert9.db and pkcs11.txt from the profile folder, with TB closed, restart TB, and see if passwords are saved.
http://kb.mozillazine.org/Password_not_remembered_-_Thunderbird
First be sure that you have all your passwords (backup them). After that close TB and delete all saved passwords by moving to desktop(?) key3.db, key4.db, cert9.db and logins.json files - it should ask again for all passwords.
To find those files - in TB at the top right of the Thunderbird window, click the menu button (or use the regular menu at the top), then select Help -> Troubleshooting Information. On profile area click Open Folder
Thank you both for your replies! I didn't actually delete all saved passwords through the method you suggested, although I'm confident that would have worked. I followed the instructions on the provided link (that I regret not being able to find myself) that suggested editing the config page and change signon.rememberSignons from false to true. This restored the check box to allow Thunderbird to remember passwords. Then I just reentered the passwords that I had changed and Thunderbird saved them.
Your recommendations let me to the solution I needed... Thank you!
http://kb.mozillazine.org/Password_not_remembered_-_Thunderbird
I am lost. I get message to create application specific password. I edit saved passwords and nothing happens.