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Loading some pages over HTTPS results in a generic "Secure Connection Failed" error, unless hard refresh is performed.

  • 3 respostas
  • 1 has this problem
  • 78 views
  • Last reply by ZacPepperST

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Only in Firefox, when I browse to a specific page, indicated below, the script that is being referenced loads correctly. Upon any subsequent refreshes, however, I am greeted with a generic "Secure Connection Failed" error, without any of the additional troubleshooting information. A hard refresh, by pressing CTRL+F5, allows the script to load again.

(LINK REDACTED)

As mentioned, this only occurs on Firefox, and appears to happen regardless of the SSL certificate that I apply to it. The script that fails to load is using the domain that is protected by the certificate. Has anybody come across a similar issue with this?

Only in Firefox, when I browse to a specific page, indicated below, the script that is being referenced loads correctly. Upon any subsequent refreshes, however, I am greeted with a generic "Secure Connection Failed" error, without any of the additional troubleshooting information. A hard refresh, by pressing CTRL+F5, allows the script to load again. (LINK REDACTED) As mentioned, this only occurs on Firefox, and appears to happen regardless of the SSL certificate that I apply to it. The script that fails to load is using the domain that is protected by the certificate. Has anybody come across a similar issue with this?

ZacPepperST modificouno o

Chosen solution

Good Afternoon,

Thank you both for the suggestions.

Pkshadow, I had actually already checked my security software, and the issue was occurring across all different systems either running or not running any security software.

jscher2000, I actually looked further into this after you mentioned that this is trying to retrieve the script from the cache. It seems that the Content-Disposition forwarding does not work with cached items. As a result, I have set HTTP headers for the folders that are exhibiting this issue to include "Cache-Control: no-store,no-cache". Adding this HTTP header has resolved the issue.

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That's so strange...

The Browser Console shows a successful 304 (screenshot attached), indicating Firefox did connect, and has the option to use a cached copy of the script. So why does Firefox report that the connection failed??

The only unusual thing I notice is that you've set a filename in Content-Disposition for this script. Could that be affecting Firefox's ability to correctly retrieve the script from cache?

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Chosen Solution

Good Afternoon,

Thank you both for the suggestions.

Pkshadow, I had actually already checked my security software, and the issue was occurring across all different systems either running or not running any security software.

jscher2000, I actually looked further into this after you mentioned that this is trying to retrieve the script from the cache. It seems that the Content-Disposition forwarding does not work with cached items. As a result, I have set HTTP headers for the folders that are exhibiting this issue to include "Cache-Control: no-store,no-cache". Adding this HTTP header has resolved the issue.