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Followed the instructions Mozilla provided. "Import Data from another Browser" not working. What to do?

3scoopsKrat
3scoopsKrat
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Followed the instructions provided here: https://support.mozilla.org/en-US/kb/switching-chrome-firefox

My bookmarks were not imported.

Followed the instructions provided here: https://support.mozilla.org/en-US/kb/switching-chrome-firefox My bookmarks were not imported.

Chosen solution

I think they both worked, but I didn't see the new folder 'from Google Chrome' and thought they'd be imported to 'other bookmarks.' Well done, Mozilla! My mistake.

Thank you, Wesley Branton for your help!

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All Replies (3)

Wesley Branton
Wesley Branton
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You could try manually importing your bookmarks using HTML. Just export your Google Chrome bookmarks to HTML and then import that HTML file into Firefox.

Hope this helps.

3scoopsKrat
3scoopsKrat Question owner
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Chosen Solution

I think they both worked, but I didn't see the new folder 'from Google Chrome' and thought they'd be imported to 'other bookmarks.' Well done, Mozilla! My mistake.

Thank you, Wesley Branton for your help!

Wesley Branton
Wesley Branton
more options

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.