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When Trying To Send Email Thunderbird Tries To Connect To The Wrong Server

  • 23 respostas
  • 1 has this problem
  • 4 views
  • Last reply by mogruith

mogruith
mogruith
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I have a personal email account on yandex.com. It's setup within thunderbird, along with other accounts I run.

The past few days I have not been able to send emails due to failure connecting to the smptp server.

Now as it tries to connect I noticed (see attached print screen) that while I send an email from my yandex account, thunderbird is showing that it's attempting to connect to a gmx.com server (which is a different email account I have).

I have checked settings and configuration and servers are as they should be, so why on earth is this happening?

Any help to resolve this issue would be welcome as I am unable to use my email accounts in thunderbird.

I have a personal email account on yandex.com. It's setup within thunderbird, along with other accounts I run. The past few days I have not been able to send emails due to failure connecting to the smptp server. Now as it tries to connect I noticed (see attached print screen) that while I send an email from my yandex account, thunderbird is showing that it's attempting to connect to a gmx.com server (which is a different email account I have). I have checked settings and configuration and servers are as they should be, so why on earth is this happening? Any help to resolve this issue would be welcome as I am unable to use my email accounts in thunderbird.

All Replies (3)

mogruith
mogruith Question owner
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Having opened in Safe-Mode Network and trying to send an email within TB the following message appears:

'Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) smtp.yandex.com is unknown. The server may be incorrectly configured. Please verify that your Outgoing server (SMTP) settings are correct and try again.'

The server configuration though is correct, so that seems a little curious!

I also disabled both AV and Firewalls and was still not able to send email due to 'connecting to server' issue.

Thoughts?

sfhowes
sfhowes
  • Top 25 Contributor
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Just to confirm you have the correct settings: smtp.yandex.com on port 465, SSL/TLS, User name = part of your address before the @ (not full address), authentication = normal password (use the app password if you enabled 2-factor authentication).

They state that if you get 'No connection with server', "try reentering your username and password in the web interface" (app password if required).

mogruith
mogruith Question owner
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All those configurations are set but still not connecting to the outgoing server, so I suddenly wondered....could it be the VPN being used. Anyway I disconnected from that and tried again, the emails were sent off! I repeated that and again once I reconnected to the VPN there was an error in connecting to the outgoing mail server. Soon as I disconnected the VPN the outgoing emails were sent. Question now is how to remain protected by my VPN yet still be able to send emails from TB? Any suggestions?

mogruith modificouno o

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