Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

slow/laggy firefox and weird popup thing

  • 2 respostas
  • 1 has this problem
  • 20 views
  • Last reply by zeetee

more options

For a couple weeks or so firefox has been slow and laggy for me. I have tried numerous things, to include using the refresh feature. My task manager isn't showing an unusual amount of activity that would be slowing down the computer as a whole, and the problem appears to be limited to firefox.

In paticular, one thing that I've noticed alongside the laggyness(both before and after the refresh) is that there is a strange phenomena where periodically(several times an hour), I will notice a popup window appear and then immediately close. This happens near instantly, within a fraction of a second. The window appears blank, with nothing loaded. This insta-closing window is not displayed in my history whatsoever. This also only seems to happen when I have firefox open, even if all the windows are minimized and I'm using another program(I believe it's been force minimizing my steam games out of fullscreen). I've run bitdefender a couple times and I'm not showing any viruses and whatnot, for whatever that's worth.

Does anyone here familiar with firefox have any idea what's up with the insta-closing window, and if so, is it related to laggyness?

For a couple weeks or so firefox has been slow and laggy for me. I have tried numerous things, to include using the refresh feature. My task manager isn't showing an unusual amount of activity that would be slowing down the computer as a whole, and the problem appears to be limited to firefox. In paticular, one thing that I've noticed alongside the laggyness(both before and after the refresh) is that there is a strange phenomena where periodically(several times an hour), I will notice a popup window appear and then immediately close. This happens near instantly, within a fraction of a second. The window appears blank, with nothing loaded. This insta-closing window is not displayed in my history whatsoever. This also only seems to happen when I have firefox open, even if all the windows are minimized and I'm using another program(I believe it's been force minimizing my steam games out of fullscreen). I've run bitdefender a couple times and I'm not showing any viruses and whatnot, for whatever that's worth. Does anyone here familiar with firefox have any idea what's up with the insta-closing window, and if so, is it related to laggyness?

All Replies (2)

more options

Hi Zeetee. I have personally had issues with running Bitdefender in conjunction with Firefox. Check out the solution I received linked below. Disabling multiprocess via the provided solution solved my problem, but at the cost of disabling an important feature within Firefox. Currently, I'm considering other antivirus options since I've been unable to find a way of running Bitdefender with Firefox(although I'm still searching).

My question/solution: https://support.mozilla.org/en-US/questions/1163460

more options

Thanks for the info Fiz! I'll play around with it and see if it helps!