Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

startup problem

  • 1 resposta
  • 1 has this problem
  • 3 views
  • Last reply by user633449

more options

After updating, w hen startup AOL Firefox there is a white box in the top center without words or photos that I cannot close. Wherefore I can't use the site.There is no x to click to close the box. Just a grey bar in the center. I trashed and updated Firefox again. Same problem. Please advise, Thank you Sharon

After updating, w hen startup AOL Firefox there is a white box in the top center without words or photos that I cannot close. Wherefore I can't use the site.There is no x to click to close the box. Just a grey bar in the center. I trashed and updated Firefox again. Same problem. Please advise, Thank you Sharon

All Replies (1)

more options

Start Firefox up in Safe Mode (Diagnose Firefox issues using Troubleshoot Mode) then uninstall the AOL Toolbar if you have it. Disable or remove Add-ons