Thunderbird Community Forum

Hello, I have two microsoft email addresses linked to Thunderbird, one @hotmail.com and one @outlook.com. I have been using Thunderbird with them both fine for some time. Recently, the outlook.com account has stopped sending emails via Thunderbird. As far as I can tell, this was out of nowhere, and I hadn't changed any settings. It still receives emails.

Both accounts use the same SMTP information, and the hotmail.com continues to work with those details.

I have tried changing the settings and even deleting and readding the account but it hasn't fixed it. I have also checked the outlook account is still IMAP and POP enabled and it is.

When I do try and send an email, I am told: "Login to server smtp.office365.com with username bufflehead_mike@outlook.com failed. with options to Retry, Enter New Password (which loads a new window briefly but then disappears) and Cancel."

When I cancel, I get this message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again."

My server settings, on both accounts, are: smtp.office365.com Port 587 STARTTLS OAuth2 And the user name matches the email.

Does anyone know what I might be doing wrong, and how I could fix it? Thank you!

I have been dealing with this issue for the last several thunderbird versions. I am currently running 115.18.0

Everytime I try to configure an existing gmail account for thunderbird via File -> New -> Existing email account

I specify my Name and gmail email address, then password for the gmail account.

The google authentication pop up launches " Mozilla Thunderbird wants to access you Gmail" and I click "Allow"

As soon as I click "Allow" I am asked to download a file.

Google gemini says this file is a sign that Oauth is not being accepted by thunderbird.

What I have tried. I verified Thunderbird is set to accept cookies I have verified there are no previously stored gmail passwords (as this has never worked) I have changed my default browser from Firefox to Brave and verified the same behavior

please help, Thunderbird has never been able to connect to gmail when running on this Ubtuntu install.

I was switching from Outlook to Thunderbird and not being familiar with the tab layout made a dumb mistake, I thought I was deleting a tab with filtered spam but instead I selected all in my unified inbox and hit send to trash. It dumped about 4000 into trash that were not important but when that was empty it started pulling older email off the IMAP servers and filling the trash up again. I have about 28000 emails (I assume that makes me a hoarder) about 200 of which need to be kept. I took Thunderbird offline, deleted the Windows app, redownloaded and as soon as I added the accounts back in it started deleting again. Is there anyway to stop the delete all inbox transfer or do I just need to go back to Outlook or another email client?

I'm not sure if I'm doing something wrong but in the last 3-6 months sending email from TB using Yahoo SMTP server is very slow and fails completely one out of three times. If I keep trying it eventually works without me having to make any changes.

My SMTP configuration is using port 465, OAuth2, SSL/TLS. Is that wrong?

I've been using Yahoo for a very long time without any problems but changing to OAuth2 seems to have slowed things down.

I have a fast internet connection and nothing else is causing any issues.

I can't login to one of my email addresses. It says login to server with username failed. I tried all of the suggestions (using a pop server for example) and none of them seem to work. Please help.

Hello, since friday, 6.2. thunderbird does not launch new (and also not completely all older) Emails anymore. So I can't see all my recieved and send E-Mails. In all my 3 Mail-Accounts froms different providers it does not work anymore, without changing anything from my side I know. But from my handy, where I use google-Mail, it works.

I already checked synchronization settings and repaired the E-Mail-folders.

So, are there any technical defects or problems with thunderbird, an update for instance that caused trouble for instance? And what can I do, to make it work again? Atherwise I would have to quit thunderbird and change my Host.

Looking forward to your response and already thanks for support, all the best, M.

Hello,

Need To Know:

I have used Thunderbird (TBird) for many years. Recently, I moved TBird data from a Dell Inspiron 530 Win 7, to Alien Arora 1250. Unfortunately, the passwords would not go, so I copy and pasted the data for 10 email addresses. All worked well, until 5 days ago when I could not log into the ISP.

Since then, 12 ISP tech support people gave me 12 different was to fix the login problem. The 'logging in' kept trying to login. The only way to stop it is to close TB and restart it. The same happens with all 10 accounts - can't login.

I followed instructions to the letter and nothing worked. Later, a tech at ISP said they have had a lot of complaints from people with Tbird and said it's Mozilla's fault. They all said they don't support Thunderbird. They only support webmail. One even suggested I delete all my cookies. Of course I'm not going to do that.

You would not believe the amount of crazy ideas I was given.

Here is the core problem:

I used both Pop and IMAP depending on the email account. TBird was great with POP and IMAP either.

I changed all the passwords as instructed. I followed the Step-x-Step settings on the ISP web site

The ISP, Rogers, took over Shaw. Rogers, I'm told, dropped support for 3rd party email clients and requires customers to create a new email on their Webmail host. Webmail is WEBmail because it is not Email.

Testing Out TBird:

1. On the old Win 7 TBird (Ver. 68.1.1 (32-bit)) Email works with both POP and IMAP settings.
2. On the new Rig, Tbird (V. 147.0 (64-bit)) worked for a while.

What Happens: -- Due to the issues, I set Tbird to not:, -- Check for new messages at startup -- Check for new messages every -- Automatically download new messages -- Fetch headers only

The two ISP are Rogers Rogers and Shaw <--- just redirects to Rogers. But webmail.shaw.ca still works.

My Rig with the issues: Alienware Aurora Desktop 1250 Intel i9 Ultra Nvidia RTS 5080 Memory 32 GB DDR5 Storage 2 TB SSD + 2Tb HDD Thunderbird Version-147.0 (64-bit)

Is the ISP correct, that Thunderbird may be the core problem?

Thanks for your volunteering - where would we be without you, ~r

Add outlook email account in Thunderbird app on Macbook does not strictly go through microsoft 2-step verification process. In stead, microsoft verification window flashes away instantly and Thunderbird window takes over. Although OAut2 is specified, the set up is not right. Sending email from outlook account takes about one minutes. Sometimes if it takes longer time, sending email will fail.

I started getting this problem about 6 months ago. I have used Thunderbird on Linux for years with very few problems until about 6 months ago. What happens is that when I send a message I get a dialog box saying sending and it will hang there for a long time, sometimes permanently. The size of message doesnt matter. Sometimes I can click on cancel and then retry and I am sometimes told it was sent but not saved. Sometimes it did not get sent at all. It is getting more and more annoying. It seems to happen after long periods of inactivity. Its not DNS, I have changed settings and DNS servers make no difference. I even went through and deleted lots of email and still it persists. I am running no extensions.

I have Thunderbird with the same email box on my computer, laptop (both Windows 11) and mobile phone. Starting this morning, any new messages stopped coming to the laptop and computer, only to my Android mobile phone. I have checked all the email settings but there is nothing wrong

I have two Yahoo email addresses 0 d6a.... and den2....

Both are set up in Thunderbird

However, in Thunderbird, both addresses show the email/folder data associated with the den2... address!

No emails for the d6a... address load to Thunderbird.

Separate data appears for each email address on the Yahoo web pages.

I used to have Windows 10 and was using Thunderbird with Quickbooks POS 18 and if I wanted to send an email in Quickbooks like a purchase order or receipt, it would open up a mailto window in Thunderbird with no issue. I've moved to a Windows 11 computer with the same profile running a 32bit version of Thunderbird, set as my Windows default mail client, even in the registry I've set it there but Quickbooks says I don't have a default email client setup. I've exhausted every search over the internet trying to fix it. Any ideas?

Changing color of the text during composing an email does not work when I use "Choose a color" button. The color in the button changes, but when I click "Ok" the color does not change. The color change works though if: I click "Last-picked color", or when I type color name "Green" or HTML hex, and subsequently click "OK".

How to change the color of text in a composed email when

I am using Thuderbird on macOS.

When trying to run in Safe Mode, and compose a new message, I the Thunderbird stucks, so I cannot confirm in Safe Mode, but I had this issue in the past also on other machines/Thunderbird instances, so maybe someone else had a similar problem, or maybe it is a known issue, already in dev team logs.

Not so much a question as an answer, but I don't have the time to get organised as a contributor. Every so often I get an email which presents as html code instead of the correct email, and I know from experience that the fix for a corrupted folder can take a long time to fully reload. The following fix for an INDIVIDUAL email works on Microsoft servers (outlook, hotmail, msn etc): 1 - note the date and time of the corrupted email 2 - using a browser log directly into your email service 3 - create folder, you could call it "repair" (if you haven't already done so) 4 - find the email in the inbox (the date and time will help) 5 - assuming the email on the server is OK, right-click and move it to the repair folder 6 - go back to Thunderbird, you should now have a repair folder containing the (hopefully uncorrupted) email (you might have to wait for it) 7 - right-click the email and move it to the inbox - it should replace the corrupted email.