Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dúnadh an snáithe seo agus cuireadh sa chartlann é. Cuir ceist nua má tá cabhair uait.

I could not create an account using a chosen user name and had to invent one

  • 4 fhreagra
  • 1 leis an bhfadhb seo
  • 7 views
  • Freagra is déanaí ó the-edmeister

more options

In order to ask another question about firefox I was obligated to register. Whatever user name I put in it tol me this was "not appropriate" which given I was using my actual name I found offensive. In despair I tried fredbloggs with the same result. I then randomly thought of a name and used that it has now registered me under a user name I neither want nor can find any way of editing Please advise. Please note too that on you website the link to creating a new account went round in a loop . In total today I have spent 45 minutes trashed on this Please advise

In order to ask another question about firefox I was obligated to register. Whatever user name I put in it tol me this was "not appropriate" which given I was using my actual name I found offensive. In despair I tried fredbloggs with the same result. I then randomly thought of a name and used that it has now registered me under a user name I neither want nor can find any way of editing Please advise. Please note too that on you website the link to creating a new account went round in a loop . In total today I have spent 45 minutes trashed on this Please advise

All Replies (4)

more options

This actually sounds like a bug. I went through the same process you did just now and did not reproduce it.

You can file a bug at support.mozilla.org: Users and Groups category on Bugzilla.

Just type in User name rejected and follow the prompts. Be sure to be specific as possible.

Now this may/may not be correct, but this is what I know. Someone will come along and correct me, if need be.

Athraithe ag Moses ar

more options

I have now been able to find the thread and can confirm I sent a bug report to bugzilla I need however to change my user name back to whatever I myself want and dont know who to contact in admin to get this done? Thanks meanwhile :)

more options

Rachel (guigs2) , a Mozilla administrator, replied to your thread at https://support.mozilla.org/en-US/questions/987468. She will help you change your username.

more options

This issue continued over here - https://support.mozilla.org/en-US/questions/987468 - locking this thread.