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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't access Yahoo Mail custom folders in Firefox (works fine in Chrome).

  • 4 fhreagra
  • 7 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó hedgemeister

hedgemeister
hedgemeister
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In Yahoo! mail there are organizer folders and custom folders which I cannot access in Firefox. I can access them through Chrome and through the Yahoo Mail app in Windows 8. I'd prefer to work through my Firefox tabs if I could though.

Another hint: Firefox crashed several times daily.

In Yahoo! mail there are organizer folders and custom folders which I cannot access in Firefox. I can access them through Chrome and through the Yahoo Mail app in Windows 8. I'd prefer to work through my Firefox tabs if I could though. Another hint: Firefox crashed several times daily.

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
hedgemeister
hedgemeister Úinéir na ceiste
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Thanks for your suggestion. Unfortunately, that's the first thing I tried, and it didn't work.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you using a bookmark to reach this page?

If you do then try to navigate to this Yahoo mail page starting with the Yahoo main or log in page.

hedgemeister
hedgemeister Úinéir na ceiste
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Yes, it's my homepage. You're right, when I navigate to it manually, I can access my folders.

So is there a fix for this so that I can continue to have it as my homepage?

Thanks so much!!!