I am sent Firefox updates, but when I try to install them, they run and run and never download.
I periodically get updates. When I click the button to download the update, the program runs continually without downloading. Clicking the "hide" button also doesn't work.
Réiteach roghnaithe
Hi richardelfers
If there is an issue with update or permissions the better and safest way is to download and install firefox:
1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
2. Trash the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.
see also: Installing Firefox on Mac
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.
Read this answer in context 👍 1All Replies (2)
Réiteach Roghnaithe
Hi richardelfers
If there is an issue with update or permissions the better and safest way is to download and install firefox:
1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
2. Trash the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.
see also: Installing Firefox on Mac
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.
Athraithe ag ideato ar
The suggestion to go to the Firefox website and download the newest version from there worked! I then put the old version in the trash.