Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Hello, I have a question about videos in general on Firefox. They won't play on Firefox, all I get is a blank white screen or it say "error"?

  • 2 fhreagra
  • 3 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó holmandouglas

more options

What do I do? It started yesterday morning, the videos work on Internet Explorer and Google Chrome but I have all of my bookmarks and my bookmarks tool bar on Firefox. My 8 yr.old son AND my 17 yr.old daughter were on the computer the night before and there is no telling what they have done! HELP  !?!?!?!?

What do I do? It started yesterday morning, the videos work on Internet Explorer and Google Chrome but I have all of my bookmarks and my bookmarks tool bar on Firefox. My 8 yr.old son AND my 17 yr.old daughter were on the computer the night before and there is no telling what they have done! ''''' HELP''''' !?!?!?!?

All Replies (2)

more options

The latest Flash update is not compatible with all configurations of Firefox. Please see this article for potential solutions or workarounds: Flash 11.3 doesn't load video in Firefox. Does anything there help?

more options

Yes it did! Thank you so very much!