Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why does the lock icon for secure websites does not display?

  • 2 fhreagra
  • 9 leis an bhfadhb seo
  • 224 views
  • Freagra is déanaí ó irmela

more options

If I use internet exporer as my browser and I logon to a https site a padlock icon displays to indicate that it is a secure website. If I use firefox as my browser the padlock icon does not display Sorry I do not think this problem is related to bookmarks

If I use internet exporer as my browser and I logon to a https site a padlock icon displays to indicate that it is a secure website. If I use firefox as my browser the padlock icon does not display Sorry I do not think this problem is related to bookmarks

Réiteach roghnaithe

The Padlock is no longer part of Firefox; it was removed beginning in Firefox 4. The padlock shows that there is a secure connection but does not supply additional information. You could have made a typographical error and still have been connected to a secure connection. The padlock was replaced in Firefox 3 with the Site Identity Button. Familiarize yourself with the Site Identity Button at the left end of the Location Bar:

You can install this add-on if you wish:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Read this answer in context 👍 4

All Replies (2)

more options

Réiteach Roghnaithe

The Padlock is no longer part of Firefox; it was removed beginning in Firefox 4. The padlock shows that there is a secure connection but does not supply additional information. You could have made a typographical error and still have been connected to a secure connection. The padlock was replaced in Firefox 3 with the Site Identity Button. Familiarize yourself with the Site Identity Button at the left end of the Location Bar:

You can install this add-on if you wish:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

more options

Thanks installed add-on and working perfectly