Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

websites say cookies are blocked. I tried everthing in the help topic about his and nothing worked

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó cor-el

more options

I tried uninstalling and reinstalling firefox, clearing cache, everything. I don't know what else I can do. a few different sites say I have to enable cookies, but they are already enabled. This is a SERIOUS and URGENT problem. Please get back to me ASAP.

I tried uninstalling and reinstalling firefox, clearing cache, everything. I don't know what else I can do. a few different sites say I have to enable cookies, but they are already enabled. This is a SERIOUS and URGENT problem. Please get back to me ASAP.

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

See also: