Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox crashes

  • 2 fhreagra
  • 5 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó 14joe

more options

Problem Event Name: APPCRASH

 Application Name:	plugin-container.exe
 Application Version:	7.0.1.4288
 Application Timestamp:	4e83b8cd
 Fault Module Name:	StackHash_9d13
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Code:	c0000005
 Exception Offset:	75b6a57d
 OS Version:	6.0.6002.2.2.0.768.3
 Locale ID:	1033
 Additional Information 1:	9d13
 Additional Information 2:	1abee00edb3fc1158f9ad6f44f0f6be8
 Additional Information 3:	9d13
 Additional Information 4:	1abee00edb3fc1158f9ad6f44f0f6be8
Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 7.0.1.4288 Application Timestamp: 4e83b8cd Fault Module Name: StackHash_9d13 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 75b6a57d OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Additional Information 1: 9d13 Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8 Additional Information 3: 9d13 Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

All Replies (2)

more options

That looks like a problem with a plugin (Tools > Add-ons > Plugins)
See:


See also:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See:

more options

did you note that this happens with, OR without plug ins disabled, AND in safemode...maybe i should just revert to the previous version. i don't ever want to go back to IE