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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.
Cartlannaithe

I am having problems with my Sync and bookmarks. I synced my bookmarks before wiping the hard drive. Now when I type in my email address to restore/get back my bookmarks, the box reads "already in use" I have my sync key. I need help. Help!!!!!

Firefox
the-edmeister replied
Albert2826
Albert2826

Question I am having problems with my Sync and bookmarks. I synced my bookmarks before wiping the hard drive. Now when I type in my email address to restore/get back my bookmarks, the box reads "already in use" I have my sync key. I need help. Help!!!!!

Question I am having problems with my Sync and bookmarks. I synced my bookmarks before wiping the hard drive. Now when I type in my email address to restore/get back my bookmarks, the box reads "already in use" I have my sync key. I need help. Help!!!!!

All Replies (1)

the-edmeister
the-edmeister

Sounds as if you are trying to create a new Sync account. You need to treat that software reload as a new device for purposes of Sync.

https://support.mozilla.com/en-US/kb/add-a-device-to-firefox-sync#w_add-another-computer