Email links out of Practice Fusion are not active (as they are in IE), which they say is a problem with "something lost in the communication between the Flash engine and the browser". Does anyone have experience with this?
This is a medical records system, cloud based. I use Firefox to get into the system, but any browser would work. Other than this problem, Firefox works fine (better than IE, in my opinion).
Patient demographics include their email, which is hyperlinked and should go right to Outlook (my default email program). This works in IE, but nothing happens on the click when using Firefox as the browser.
I queried Practice Fusion, which replied: In regards to your previous question about the email hyperlink in the patient information, it looks this is not something that can be fixed on our end right now. It is the web browsers' responsibility to handle these types of links, and there seems to be something lost in the communication between the Flash engine and the browser. I apologize for any inconvenience.
Thanks for any help anyone can provide.
All Replies (1)
See if this helps you:
http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+Firefox