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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

On certain news web sites, the front page displays ok, but click on a story, it displays and then I get the popup file not found.

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On the Boston Globe web page, for example, their home page displays just fine. When I click on any news title, the page displays for an instant and then this pops up:

File not found


Firefox can't find the file at jar:file:///C:/Program Files/Mozilla Firefox/chrome/en-US.jar!/locale/browser-region/region.propertieswd.sharethis.com.


   *   Check the file name for capitalization or other typing errors.
   *   Check to see if the file was moved, renamed or deleted.

I click on the "Try Again" button and nothing happens.

All Replies (5)

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This is to add to my question. I have 5 news sites that are doing the file not found popup. I also noted on the file not found page that on each of these news sites the same address shows which is:

Firefox can't find the file at jar:file:///C:/Program Files/Mozilla Firefox/chrome/en-US.jar!/locale/browser-region/region.propertieswd.sharethis.com

If you need this, the web sites are: Baltimore Sun; Boston Globe; Panatgraph.com; Chicago Tribune and Atlanta Journal/Constitution.

I have many more news sites I visit that, so far, are working.

Hope you can help me.

Thanks

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The jar: issue can be caused by the "Ask.com Toolbar" or the "ZoneAlarm Spy Blocker Toolbar" or the Fox-it toolbar (Tools > Add-ons > Extensions).

See http://forums.mozillazine.org/viewtopic.php?f=38&t=934345


http://kb.mozillazine.org/Problematic_extensions#Ask_Toolbar

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I just read some of the replies to my question. The ones that the addon ASK.COM was at fault are correct. ASK.COM is the bad boy. I followed the directions to delete it from the addons and restarted FireFox. That did the trick. No more problem.

Thanks for your help!

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You're welcome

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Vuze installs ask.com's tool bar also. Check for a Vuze plug in. Thanks for the fix.