Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

When I open a new Word Document, it minimizes it to the task bar at bottom and when I go to maximize , it disappears to the left of the screen. What is wrong?

  • 4 fhreagra
  • 33 leis an bhfadhb seo
  • 1817 views
  • Freagra is déanaí ó cor-el

more options

I open a new Microsoft Word Document and it immediately minimizes to the task bar at the bottom of the screen. When I go to maximize the document, it "disappears" immediately to the left going off the screen. I am having the same problems with emails when I try to forward or create new emails. They will not hold long enough for me to write on them - they disappear off the screen.

Réiteach roghnaithe

Although possibly not related to your problem, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at getfirefox.com.

Read this answer in context 👍 1

All Replies (4)

more options

How is that related to Firefox support?

more options

Réiteach Roghnaithe

Although possibly not related to your problem, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at getfirefox.com.

more options

I open a new Microsoft Word Document and it immediately minimizes to the task bar at the bottom of the screen. When I go to maximize the document, it "disappears" immediately to the left going off the screen. I am having the same problems with emails when I try to forward or create new emails. They will not hold long enough for me to write on them - they disappear off the screen.

I updated to the latest Firefox version 3.6 - I was thinking this had been done this past Sunday:( Thank you for the suggestion; however, the original problem still exists....HELP!

I would appreciate any assistance from anyone. I have "dabbled" (dork) with Tools - Options so don't know if I may have checked or unchecked, blocked or unblocked.....sigh:( Thanks:):)

more options

Open the system menu via Alt+Space or right click the Firefox icon on the Taskbar and see if you can resize and move that window.
If that works then close Firefox to save that setting.
See also http://kb.mozillazine.org/Resizing_oversize_window

Window sizes and positions are stored in localstore.rdf in the Profile Folder.

Delete localstore.rdf or rename the file to localstore.rdf.sav in the Profile Folder to test if the file is corrupted.
See http://kb.mozillazine.org/Corrupt_localstore.rdf