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Yahoo Email login 'select verification method" checkboxes are not active only with Firefox

Paul replied
merciles33

I cannot access my Yahoo email account currently on desktop computer, using Windows 7 Pro and Firefox 115.37.0esr. The Select Verification Method window appears but the cursor changes from an active hand to just the regular cursor shape and nothing will be active in the window. This isnt a problem on my phone or when using Chrome on the same desktop. Is there any chance of resolving this with these versions of Windows and Firefox?

I cannot access my Yahoo email account currently on desktop computer, using Windows 7 Pro and Firefox 115.37.0esr. The Select Verification Method window appears but the cursor changes from an active hand to just the regular cursor shape and nothing will be active in the window. This isnt a problem on my phone or when using Chrome on the same desktop. Is there any chance of resolving this with these versions of Windows and Firefox?

All Replies (1)

Hi

We are only providing the very minimum of security updates to version 115 as it is several years old and is borderline unsupported (very much like the operating system that it is running on).

I would very much recommend considering updating to a supported operating system that would allow you to use the most recent version of Firefox and other apps.

Cuir ceist

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