Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Not getting email from Comcast server any more

Thunderbird Send and receive email
Lin replied
denofwolves
denofwolves

Can't get email from Comcast server any more & a lot of existing emails disappeared. Was on the phone with them & reset ports & checked other things but it didn't work. I can read them at Comcast's site & also send & get them there. Also can you help me forward my email to another email program?

Can't get email from Comcast server any more & a lot of existing emails disappeared. Was on the phone with them & reset ports & checked other things but it didn't work. I can read them at Comcast's site & also send & get them there. Also can you help me forward my email to another email program?

All Replies (1)

Lin
Lin
  • Top 10 Contributor

What error messages do you see? Please quote them in full, verbatim. Screen shots would do.

What are the exact settings that the Comcast rep told you to use?

Here is Comcast's own recommended settings page:

https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email

Here are my working Comcast settings:

IMAP (Incoming): Incoming Server Type: IMAP Mail Server Incoming Server Name: imap.comcast.net Port: 993 User Name: <my email address> Connection Security: SSL/TLS Authentication method: Normal Password OR OAuth2

SMTP (Outgoing): SMTP Server Name: smtp.comcast.net Port: 465 Connection Security: SSL/TLS Authentication method: Normal Password OR OAuth2 User Name: <my email address>

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.