I really, really, need help trying to use other website and trying to down load and save
When I try to down load and save an antivirus device on my computer, I get a message saying that I don't have the permission and/or authority to do this. I think it has something to do with my browser's (https://) that I believe I must have done something to create this, however; I don't know how to undo this. Some of the messages I receive when I try to open site that I normally order things from, I can't now. Please see the statements below that appear when I click on them. My computer says that my system is up to date
Access Denied You don't have permission to access "http://www.overstock.com/c/bedroom-furniture/nightstands?" on this server. Reference #18.5a102017.1772291016.585ff75c https://errors.edgesuite.net/18.5a102017.1772291016.585ff75c
Access Denied You don't have permission to access "http://www.bedbathandbeyond.com/c/lighting?" on this server. Reference #18.88643017.1772291172.13b04de1 https://errors.edgesuite.net/18.88643017.1772291172.13b04de1
Please help me, I really need to put a another good antivirus on my computer as well because I just stop the service for the webroot service that I had. Also, if you can recommend a good one that you know of, I would greatly appreciate this as well.
Thank you kindly for any help that you can do
All Replies (1)
Hi,
How are the mentioned websites related to antiviruses?
Anyway, here are some standard troubleshooting steps that may resolve the issue with websites:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon in the left part of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
- If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.
- Finally, if creating a new profile hasn't helped, please check if the issue persists in other browsers (e.g. Chrome, Edge, Opera or Safari).
- If it does, it is most likely an issue on the website's side. You may want to inform the website owner or administrator about that.
- If it doesn't, that's a compatibility issue. Unfortunately, I don't think we still provide web compatibility support for ESR 115, but you can try Chrome Mask and see if it helps.
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