Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Missing accoutn data after switching to new desktop unit

  • 1 freagra
  • 0 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó Denys

I retired an older desktop unit several months ago and am no longer able to access the bookmarks associated with my account. My profile information now says account disconnected, followed by my email address. Below that the words Profile 1 appear. The menu below is the regular menu for actions on Firefox but none of the bookmarks from the original computer appear. Is there some way to access them?

Howard Drescher

I retired an older desktop unit several months ago and am no longer able to access the bookmarks associated with my account. My profile information now says account disconnected, followed by my email address. Below that the words Profile 1 appear. The menu below is the regular menu for actions on Firefox but none of the bookmarks from the original computer appear. Is there some way to access them? Howard Drescher

All Replies (1)

Hi,

Since your account is disconnected, have you tried to sign in again?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.