Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Facebook site

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 131 views
  • Freagra is déanaí ó Ed

Yeoman3
Yeoman3

When I access Facebook via Firefox browser there usually are issues - site does not load properly, videos stop working, and more. I do not encounter the same problems with other browsers.

When I access Facebook via Firefox browser there usually are issues - site does not load properly, videos stop working, and more. I do not encounter the same problems with other browsers.

All Replies (1)

Ed
Ed
  • Top 25 Contributor
  • Moderator

See if clearing cache helps:

- press Ctrl-Shift-Delete (Mac: Cmd-Shift-Delete)

- set 'Time range...' to 'Everything'

- untick all items except 'Temporary cached files and pages'

- clear, then restart FF

If that doesn't help, log out of FB. On the login screen, click the padlock to the left of the address bar > Clear cookies and site data > refresh the tab > log in.