How do I recover data from another PC
Recently my PC has died from the hardware crash. So I've bought another PC and installed Firefox. While other browsers seem to nicely sync bookmarks and history from the previous PC, Firefox didn't do that although I have been logged into my Firefox account on both PCs and I can clearly see the other PC in devices using this account. What is the reason for that?
All Replies (1)
Hi
Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.
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