Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Outlook webapp does not scroll in the folders section

  • 5 fhreagra
  • 0 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó jonzn4SUSE

more options

Hi,

This is for https://outlook.live.com where I cannot access my full list of folders. I am using Firefox on Linux (in Fedora 34) and my scrolling feature hasn't been working for a few days now. When I search for an email in one of the inaccessible folders, the folder does appear.

As an idea... I added https://outlook.live.com to the pop-up exemptions, no luck.

Any suggestions on how to fix this?

Many thanks!

Hi, This is for https://outlook.live.com where I cannot access my full list of folders. I am using Firefox on Linux (in Fedora 34) and my scrolling feature hasn't been working for a few days now. When I search for an email in one of the inaccessible folders, the folder does appear. As an idea... I added https://outlook.live.com to the pop-up exemptions, no luck. Any suggestions on how to fix this? Many thanks!

All Replies (5)

more options

Try downloading Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Does it happen with Firefox in Safe Mode?https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

I've been using Hotmail for a long time and not having this issue. see screenshot Post a screenshot of the issue and verify what you get from other browsers.

more options

Does it still happen in Troubleshoot Mode?

more options

Hi

You appear to using an older version of Firefox. Have you tried updating it?

more options

@zeroknight - yes happens in troubleshoot mode as well.

@Paul & @ jonzn4SUSE - I think it's the versioning issue... Mine is 100. So now I need to look into how to do this in Qubes OS templates.

Any tips before I start?

Thanks!

more options

Try downloading Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release