Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

firefox account pass

  • 2 fhreagra
  • 0 leis an bhfadhb seo
  • 7 views
  • Freagra is déanaí ó cor-el

more options

i forgot my password and I don't want to lose my data when I change my password. This would have been fine for me if I hadn't accidentally deleted the entire Roaming folder with the history cache and extensions, but what happened was this. Is there any way I can get the password without losing all the data?

i forgot my password and I don't want to lose my data when I change my password. This would have been fine for me if I hadn't accidentally deleted the entire Roaming folder with the history cache and extensions, but what happened was this. Is there any way I can get the password without losing all the data?

All Replies (2)

more options

Dropa said

The data is stored locally changing password will not delete them from the computer they were stored on. Once you delete folder and if that contained the data it's gone. You can't change your password if you forgot the password. Reset requires the login email account to get the reset password change. That login and Firefox account login are two different logins. No one here can fix your lost password as that isn't something users on here can help with.

thats not what I'm asking. all my information is synchronized with mozilla sync right? if so, it should have history passwords etc. If I try to reset my password (because I forgot it) all this information will be erased as you say. So I want to know if I can avoid this and change my password without losing my mozilla sync data.

more options

Resetting the password for the Firefox Account because you do not remember the password will remove all data stored on the Sync server because this password is used to encrypt your data locally for security reasons before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.

There is nothing in the recycle bin and also no system restore point that you can use ?

You can look a utility to browse System Restore points.