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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox updated on my windows 10 desktop. Walmart will

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Updated latest Firefox on my windows 10 pc. Walmart goes directly to login and freezes after login. Please assist. Thanks

Updated latest Firefox on my windows 10 pc. Walmart goes directly to login and freezes after login. Please assist. Thanks

All Replies (5)

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The AdBlocker Ultimate extension is causing issues for many users recently. If you have it installed you can:

  • Disable it.
  • Uninstall it from about:addons, refresh the page to clear settings then re-install.
  • Use an alternative like uBlock Origin.
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Hi

I understand that we may have a fix for this problem.

  1. Open AdBlocker Ultimate from the toolbar icon and select Settings.
  2. Next, select the Filters tab in the page that opens and turn off the Security option.
  3. Close the page and then repeat the process, but turning the Security option on.

Does this help fix the issue?

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I have the same issue on two laptops and neither have AdBlocker Ultimate added to Firefox...

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jasco27 said

I have the same issue on two laptops and neither have AdBlocker Ultimate added to Firefox...

If a site is generally known to work in Firefox, these are standard suggestions to try when it stops working normally:

Double-check content blockers: Firefox's Tracking Protection feature, and extensions that counter ads and tracking, may break websites that embed third party content (meaning, from a secondary server).

(A) The shield icon toward the left end of the address bar usually turns a bit purplish when content is blocked. Click the icon to learn more or make an exception. See: Enhanced Tracking Protection in Firefox for desktop.

(B) Extensions such as Adblock Plus, Blur, Disconnect, DuckDuckGo Privacy Essentials, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix may block required elements on a site. Usually you can find a toolbar button for each add-on to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you sometimes need to click the button to see what's going on and test whether you need to make an exception for this site.

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache (only select Cached web content, don't clear all cookies and site data)

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm.

Then try reloading the page. Does that help?

Testing in Firefox's Troubleshoot Mode: In this mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is running:

You can restart Firefox in Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
  • (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)

and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

If Firefox is not running:

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Any improvement?

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bobelmore1 said

Walmart goes directly to login

This can happen with Global Privacy Control (GPC) enabled. Extensions like Disconnect may have enabled it.

You can disable it by going to about:config in the address bar and changing privacy.globalprivacycontrol.enabled to false.