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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Trying to restore Firefox settings/bookmarks/etc on new computer.

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  • Freagra is déanaí ó Paul

j.peterson
j.peterson
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After downloading Firefox browser from my organizations toolbox on my new enterprise Macbook Pro, I logged in using my email address, but my password was not recognized. After resetting my password and successfully logging in, none of my previous data is available. Is there a way to find this data from my last back up? I do have my Mozilla recovery key.

After downloading Firefox browser from my organizations toolbox on my new enterprise Macbook Pro, I logged in using my email address, but my password was not recognized. After resetting my password and successfully logging in, none of my previous data is available. Is there a way to find this data from my last back up? I do have my Mozilla recovery key.

All Replies (1)

Paul
Paul
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  • Top 10 Contributor
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Hi

Unfortunately I do not think that is going to be possible. If you use the "forgotten password" route, data in sync between copies of Firefox is erased as a security measure.