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Can't setup Dropbox in Firefox

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I tried to Connect Dropbox to my desktop, but the page would not load.

Chrome has no problem loading the page.

Could someone please let me know if they have the same problem

I tried to [https://www.dropbox.com/connect Connect Dropbox to my desktop], but the page would not load. Chrome has no problem loading the page. Could someone please let me know if they have the same problem

Réiteach roghnaithe

@cor-el

Thanks for all the great info. It was uBlock Origin, but it's weird that Chrome, with the same settings and filters, had no issues.

I reported it to the uBlock community.

Read this answer in context 👍 0

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Screenshot of the Error. Also did you verify in Firefox Private Mode browsing this issue didn't happen there as well.

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No problems here as well with Firefox. Does this fail as well ?


If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
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Réiteach Roghnaithe

@cor-el

Thanks for all the great info. It was uBlock Origin, but it's weird that Chrome, with the same settings and filters, had no issues.

I reported it to the uBlock community.

more options