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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

cannot load Firefox. Keep getting message that profile cannot be loaded,

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chuck.beaujon
chuck.beaujon
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Apparently, I must have done something to the Firefox profile to prevent it from loading. I have uninstalled the program and even though I try to reinstall, I get the same message every time I try to run the install program. I just want to be able to get back into Firefox as it is the only browser that I have used for many years.

Apparently, I must have done something to the Firefox profile to prevent it from loading. I have uninstalled the program and even though I try to reinstall, I get the same message every time I try to run the install program. I just want to be able to get back into Firefox as it is the only browser that I have used for many years.

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cor-el
cor-el
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  • Top 10 Contributor
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See also:

Try to create a new profile.

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.